Cancellation Policy

At Zubaidas, we understand that plans can change, and you may need to cancel your order. To ensure a smooth process, please review our cancellation policy below.

Order Cancellation

You can cancel your order before it is shipped by contacting our Customer Care team.
Once the order has been dispatched, cancellations will no longer be possible. In such cases, you may follow our Refund & Exchange Policy to return the product after receiving it.

How to Cancel an Order

To cancel your order, please contact our Customer Care team.
Include your order number and reason for cancellation in your request.

Refund for Canceled Orders

If payment has already been made for the canceled order, the refund will be processed to your original payment method within 7 working days.
For cash-on-delivery (COD) orders, cancellation does not involve any refund since no payment was made upfront.

Important Notes

Zubaidas reserves the right to cancel orders in case of issues such as product unavailability, incomplete customer information, or payment verification problems. In such cases, customers will be notified immediately, and refunds (if applicable) will be processed promptly.
For customized or personalized products, cancellations may not be possible once the production process has started.

For any questions or concerns regarding cancellations, please contact our Customer Care team.
Thank you for choosing Zubaidas!